Shipping policy
All orders are processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or public holidays.
If we experience a high volume of orders, processing times may be delayed. In such cases, customers will be notified via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Domestic Shipping: 3–7 business days
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International Shipping: 7–21 business days
Delivery times are estimates only and may vary depending on location, carrier delays, customs processing, weather conditions, or other unforeseen circumstances.
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing tracking information, if available.
Please allow up to 48 hours for tracking information to become active.
International Shipping
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs clearance procedures.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges before reshipment.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery.
We will work with the shipping carrier to investigate the issue and provide an appropriate resolution where possible.
Delayed Deliveries
While we strive to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control.
Contact Information
If you have any questions regarding shipping, delivery, or tracking, please contact our customer support team through the contact information provided on our website.